FIFA Connect Support

Club Role Based Logins 4

• How To Register for Access to FIFA Connect
• How to Request Access to Club Role
• How to Approve or Reject Role Request
• How to remove an Administrator

Club Guides 24

• Player: Add
• Player: Renewal
• Player: Level Change
• Coach: Add
• Coach: Renewal

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Club Guides - Loans 10

• Loan: Request
• Loan: Accept or Reject Loan Requests
• Loan: Continuing with an Accepted Request
• Loan: Cancel
• Loan: Ending

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Club Guides - Teams 4

• Team: Add
• Team: View/Edit
• Team: Add Players
• Team: Delete

Self Registration Guides 7

• Create a User Account
• Link a previous registration to User Account
• Self Registration (New Amateur Player)
• Self Registration (New Referee)
• Self Registration (Renewal)

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FIFA Connect Admin Roles 7

• Administrator Role Management
• User Management
• User Management Reporting
• Removing an Administrator
• How To Register for Access to FIFA Connect

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FIFA Connect Guides for MAs 28

• General Information
• Status - Overview
• Status Change - Manual
• International Transfer of Players - Overview
• International Transfer: Transfer Out

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Set up of Member Association 5

• Submitting queries during Set Up
• Support Email Information
• Data Import Requirements (Migration)
• Terms and Conditions (T&Cs)
• Translations

Freshdesk Guides 7

• Creating a ticket for the FCP Support Team
• Escalating a ticket to the FCP Support Team
• Change Request procedure
• Marking a ticket as SPAM and block the sender
• Priority selection guide

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Release Information 63

• FIFA Connect Platform - release 07-07-2020
• FIFA Connect Platform - release 09-06-2020
• FIFA Connect Platform - release 20-05-2020
• FIFA Connect Platform - release 11-02-2020
• FIFA Connect Platform - release 20-01-2020

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