FIFA Connect Support and FCMS Support

Club Role Based Logins 4

• How to Create a User Account to Access Connect
• How to Request Access to Club Role
• How to Approve or Reject Role Request
• How to remove an Administrator

Club Guides 28

• Player: Add
• Player: Renewal
• Player: Level Change
• Coach: Add
• Coach: Renewal

View all 28

Club Guides - Loans 9

• Loan: Request
• Loan: Accept or Reject Loan Requests
• Loan: Continuing with an Accepted Request
• Loan: Cancel
• Loan: Ending

View all 9

Club Guides - Teams 4

• Team: Add
• Team: View/Edit
• Team: Add Players
• Team: Delete

Self Registration Guides 7

• How to Create a User Account to Access Connect
• Link a previous registration to User Account
• Self Registration (New Amateur Player)
• Self Registration (New Referee)
• Self Registration (Renewal)

View all 7

Terms of Use & Service 1

• Connect Platform Terms of Use & Service

Club Wallet 4

• How To Top Up Club Wallet
• Club Wallet - Overview
• How To Make Payment With Club Wallet - New Registration
• How To Make Payment With Club Wallet - Using Invoice Number

FIFA Connect Admin Roles 10

• Administrator Role Management
• User Management
• User Management Reporting
• Removing an Administrator
• How to Create a User Account to Access Connect

View all 10

FIFA Connect Guides for MAs 36

• General Information
• Status - Overview
• Status Change - Manual
• International Transfer of Players - Overview
• International Transfer: Transfer Out

View all 36

Set up of Member Association 4

• Submitting queries during Set Up
• Data Import Requirements (Migration)
• Translations
• Club Logos

Freshdesk Guides 5

• Creating a ticket for the FCP Support Team
• Escalating a ticket to the FCP Support Team
• Change Request procedure
• Priority selection guide
• Solution Formatting

Release Information 138

• FIFA Connect Platform - release 18-09-2023
• FIFA Connect Platform - release 04-09-2023
• FIFA Connect Platform - release 21-08-2023
• FIFA Connect Platform - release 24-07-2023
• FIFA Connect Platform - release 26-06-2023

View all 138

General Guides 1

• FCMS Overview

Admin Roles 11

• FCMS User Roles Matrix
• How to Register for Access to Competition Management
• How to Request an Admin Role
• How to Approve or Reject Role Request
• Switching between FIFA Connect and Competition Management (FCMS)

View all 11

Competition Manager 25

• Creating a Team List
• Pre-Game Process
• How to Set Up Before Creating a Competition
• Create Round Robin Competition
• Create Knock Out Competition

View all 25

Referee manager/Referee roles 6

• How to Allocate Referee to a Match
• Referee Assessor Role Overview
• Submit match expenses as a referee
• Approve referee expense report as a referee manager
• Match Official Appointments

View all 6

Match Officials 0

FCMS Release Information 18

• FCMS - release 27-05-2022
• FCMS - release 26-05-2022
• FCMS - release 25-05-2022
• FCMS - release 18-05-2022
• FCMS - release 26-04-2022

View all 18

Football Widgets 3

• Football Widgets - Overview
• Football Widgets - Catalogue
• Football Widgets - Requirements