This information is for clubs to explain how to Renew a Coach for the new season when logged in at Club level. Renewals assists the Club in re-registering Members of their Club for the new season. 

This also gives the Club the opportunity to update the Coaches details as required before submitting the registration for approval. 

Renewals can also be performed in Bulk by the Club, please see the user guide on 'Bulk Renewals' for more information on this process.


1. Select People


2. Select 'Search'


3. Search for a Coach to Renew

Type in the Coaches Name that you wish to renew by entering one of either in the "Search Box"

  • First and/or Family name of Coach
  • ID of the Coach 


Only Active and Passive coaches can be renewed


4. Select Person to Renew

To initiate renewal, click on 'View' for the Coach you wish to renew for the new season to your Club.


5. Review Coach Registration

The next screen gives the Club the ability to review the Coaches Personal Information, Contact Details, and Other Details, these can be edited/replaced as required during this process by clicking on 'edit'.



Edit the details as required and then click on 'Save'

6. Registration Details

Once all details are updated and documents uploaded as required, click on 'Registration Details' tab, here you will see the 'Renew Registration' button'. 



 If 'Renew Registration' button is not showing this would be due to the Coach having already been renewed for the latest season.




7. Renew Registration

The renewal process takes you through the registration flow where you click 'Continue' to proceed through each required Step.


8. Registration Step

As all Coaches are registered as Amateurs, the first Registration Step is automatically selected, the renewal will default to the Sport they were registered to last season (Football or Futsal), the nature of registration will default to renewal as per the screen shot below.



9. Certification

Select any new certification that the coach has obtained, if it is not already listed in existing certifications.


    10. View and Update Documents

    When a Coach is being renewed, their existing documents remain to 'View' or 'Replace' as required (for example a new Passport as the previous one for the coach had expired)

    To view the document, click on the blue hyperlink under each 'Description' and to replace the document select 'Click here to update this file'


    • Documents can be uploaded by Clicking on 'Click here to upload file' this will open up folder for you to select necessary files to upload.
    • Documents can also be uploaded by clicking and dragging the file to the necessary document

    If your Coaching qualification has expired prior to renewal, then please ensure you upload the latest qualification document


    Maximum file size is 25 megabytes JPG, JPEG, PDF, and PNG are recommended file types





    Documents successfully uploaded will display a tick next to their file name




    Required Documents are compulsory and must be uploaded




    Registration will not proceed if all required documents are not uploaded





    11. Licence

    The Licence may be selected automatically, with optional add-on items also available for selection

    If license fees are not required for your registration, you can select 'Continue' to proceed to the Summary screen (step 13 of this user guide)




    12. Payment Options

    Upon choosing the licence you then have the option to 'Pay Now' or 'Pay Later' 

    • Pay Now: By choosing this option it will then take you to the payment portal where you have a list of options to pay for the registration
    • Pay Later: By choosing this option it will then submit the registration, however an invoice will be created for you to pay later


     The Registration of the Coach will not be approved and made active until Payment is made




    13. Summary

    The Summary screen allows you to check that all details entered are correct before submitting the Coach registration, please ensure you check all the information


    If you need to change any information click on the edit link


     Make sure you click the edit link relating to the area you want to change, for example the Contact Details




    14. Submit Registration

    When all information has been checked, click on Submit to go to Payment portal  (if Pay Now was selected previously) or Submit to Member Association where registration will then be complete (Pending Payment before approval) 



    15. Registration Submitted

    Once the registration is complete the Member will be marked as pending and awaiting approval (and pending payment if Pay Now was not selected)


    ID is blank until the registration has been paid and approved and made active

    Once completed you are provided with three options 

    • Register another Coach
    • View all currently submitted registrations
    • Go to your Dashboard

    By clicking on 'Register another Coach' - it will take you back to Step 3 (in user guide) where you can register another Coach

    By clicking on "View all Currently Submitted Registrations" it will take you to a list of all Pending Registrations for your Club

    By clicking on 'Go to your Dashboard' it will take you back to your Task list