FIFA Connect Support and FCMS Support
English
English
French
Russian
Spanish
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General Guides
Club Role Based Logins
4
How To Register for Access to FIFA Connect
How to Request Access to Club Role
How to Approve or Reject Role Request
How to remove an Administrator
Club Guides
26
Player: Add
Player: Renewal
Player: Level Change
Coach: Add
Coach: Renewal
See all 26 articles
Club Guides - Loans
10
Loan: Request
Loan: Accept or Reject Loan Requests
Loan: Continuing with an Accepted Request
Loan: Cancel
Loan: Ending
See all 10 articles
Club Guides - Teams
4
Team: Add
Team: View/Edit
Team: Add Players
Team: Delete
Self Registration Guides
7
Create a User Account
Link a previous registration to User Account
Self Registration (New Amateur Player)
Self Registration (New Referee)
Self Registration (Renewal)
See all 7 articles
Support for Member Associations
FIFA Connect Admin Roles
9
Administrator Role Management
User Management
User Management Reporting
Removing an Administrator
How To Register for Access to FIFA Connect
See all 9 articles
FIFA Connect Guides for MAs
31
General Information
Status - Overview
Status Change - Manual
International Transfer of Players - Overview
International Transfer: Transfer Out
See all 31 articles
Set up of Member Association
5
Submitting queries during Set Up
Data Import Requirements (Migration)
Terms and Conditions (T&Cs)
Translations
Club Logos
Freshdesk Guides
5
Creating a ticket for the FCP Support Team
Escalating a ticket to the FCP Support Team
Change Request procedure
Priority selection guide
Solution Formatting
Release Information
81
FIFA Connect Platform - release 25-01-2021
FIFA Connect Platform - release 18-01-2021
FIFA Connect Platform - release 04-01-2021
FIFA Connect Platform - release 22-12-2020
FIFA Connect Platform - release 14-12-2020
See all 81 articles
Competitions
Admin Roles
7
How to Register for Access to Competition Management
How to Request an Admin Role
How to Approve or Reject Role Request
Switching between FIFA Connect and Competition Management (FCMS)
Resetting password
See all 7 articles
Competition Manager
12
Pre-Game Process
How to Enter Results and Statistics
Create Round Robin Competition
Create Knock Out Competition
Create Group Competition
See all 12 articles
Match Official Manager
1
How to Allocate Referee to a Match
Match Officials
0
General Guides
0