FIFA Connect Support and FCMS Support

FIFA Connect Admin Roles 9

• Administrator Role Management
• User Management
• User Management Reporting
• Removing an Administrator
• How To Register for Access to FIFA Connect

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FIFA Connect Guides for MAs 32

• General Information
• Status - Overview
• Status Change - Manual
• International Transfer of Players - Overview
• International Transfer: Transfer Out

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Set up of Member Association 5

• Submitting queries during Set Up
• Data Import Requirements (Migration)
• Terms and Conditions (T&Cs)
• Translations
• Club Logos

Freshdesk Guides 5

• Creating a ticket for the FCP Support Team
• Escalating a ticket to the FCP Support Team
• Change Request procedure
• Priority selection guide
• Solution Formatting

Release Information 83

• FIFA Connect Platform - release 01-02-2021
• FIFA Connect Platform - release 15-02-2021
• FIFA Connect Platform - release 25-01-2021
• FIFA Connect Platform - release 18-01-2021
• FIFA Connect Platform - release 04-01-2021

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