This information is to provide Member Associations general information about FIFA Connect.



Internet Browser Navigation and Usage

Refrain from using the internet browser navigation functions (back and forward) to move around FIFA Connect.


Keep you internet browser up to date.


If you wish to access more than one organisation simultaneously (MA/RA/Clubs), we advise that you log in at each level on a different browser.




MA Contact Email

It's advisable that you amend the Contact Email of the MA to an MA email address, and turn on Email Notifications. This is recommended so ITC Requests email notifications can be received.



Email Notifications

Excluding the MA Contact email above that received the ITC Request Email Notifications, all other Email notifications are based on Admin Roles, and are not able to be disabled.

The best option for users that don’t want to receive email notifications is to create an Email Rule that filters all emails from noreply@ma.services, to be sent to an email folder. During peak periods if the Admin Users are logging in frequently this is fine. But during non peak periods when the Admin Users are not logging in frequently, it’s recommended that the email filters be disabled, to avoid lengthy delays in actioning any Work Tasks.



Reporting

If you're getting an error message when you run a report, it generally means the report is trying to pull out too much data.

If you're trying to run a report that is too large you have a couple of options:
  1. Try to reduce the size of the report by selecting fewer fields, or by breaking the report up into multiple smaller reports (e.g. run it for each region, or people born within certain age ranges); or,
  2. Let us know what data you need (i.e. which fields, what filters) and we can schedule for our tech staff to export it for you - we just need advanced notice of this.



Registration Restrictions

PLAYERS

  • Football Player Roles are restricted to 1 registration at any one time
  • Futsal Player Roles are restricted to 1 registration at any one time
  • Beach Soccer Player Roles are restricted to 1 registration at any one time
  • Recreation Football Player Roles are not restricted
  • eFootball Player Roles are not restricted


REFEREES

  • Football Referee Roles are only restricted to 1 registration per Organisation level (eg MA/RA/DA), can can register with another Organisation level. 
  • Futsal Referee Roles are only restricted to 1 registration per Organisation level (eg MA/RA/DA), can can register with another Organisation level. 
  • Beach Soccer Referee Roles are only restricted to 1 registration per Organisation level (eg MA/RA/DA), can can register with another Organisation level. 


COACH

  • Football Coach Roles are only restricted to 1 registration per organisation, and can register with more than 1 organisation
  • Futsal Coach Roles are only restricted to 1 registration per Organisation, and can register with more than 1 organisation
  • Beach Soccer Coach Roles are only restricted to 1 registration per Organisation, and can register with more than 1 organisation


OFFICIALS

  • MA Official Roles are not restricted if different sub roles are selected at the same organisation
  • RA Official Roles are not restricted if different sub roles are selected at the same organisation
  • DISTRICT Official  Roles are not restricted if different sub roles are selected at the same organisation
  • Team Official Roles are not restricted if different sub roles are selected at the same organisation
  • Club  Official Roles are not restricted if different sub roles are selected at the same organisation



When to use Add Role, Request Person Details, Transfer

ADD ROLE:

The 'Add Role' function is used if the person is already at the club and they now have a new role (for example a Club Offical, or Team Offical or Coach). User Guide: Add Role: Existing Club Member.


REQUEST PERSON DETAILS:

The 'Request Person Details' function is used if the person is at another club, and they need to add a non playing role at a new club. Club Admin User Guides:

  1. Add Role: Request Person Details
  2. Add Role: Accept or Reject Request Person Details
  3. Add Role: Continue with Approved Request Person Details


TRANSFERS:

In FIFA Connect only players, of a particular sport, are transferred from one club to another (Domestic Transfer). For example:

  1. Football Player transfers from Club A to Club B, as a Football Player.
  2. Futsal Player transfers from Club A to Club B, as a Futsal Player.

The only exception to to this is Recreational Players. Recreational Players are not transferred.


International Transfer Types: International Transfer of Players - Overview  


EXISTING PLAYERS, NOW PLAYING A NEW SPORT:

For new player roles with a new Sport, either 'Add Role', or 'Request Person Details' is applicable. For example :

  • A Football Player at Club A, is needing to register as a Futsal Player (for the first time) at Club A. The 'Add Role' function is used for this person
  • A Football Player at Club A, is needing to register as a Futsal Player (for the first time) at Club B. The 'Request Person Details' function is used for this person