This user guide will explain how to Renew a Player for the new season when logged in at Club level.  Renewals assists the Club in re-registering Members of their Clubs for the new season.

This also gives the Club the opportunity to update Player details as required and the level of registration (Amateur to Professional as an example) before submitting the registration for approval.  

Renewals can also be performed in Bulk by the Club, please see the user guide on 'Bulk Renewals' for more information on this process.

1. Select People


2. Select 'Search'

3. Search for a Player to Renew

Type in the Players Name that you wish to renew by entering one of either in the "Search Box"

  • First and/or Family name of Player
  • ID of the Player

Only Active and Passive players can be renewed

4. Select Person to Renew

To initiate renewal, click on 'View' for the Player you wish to renew for the new season to your Club.

5. Review Player Registration

The next screen gives the Club the ability to review the Players Personal Information, Contact Details, and Other Details, these can be edited/replaced as required during this process by clicking on 'edit'.

Edit the details as required and then click on 'Save'

6. Registration Details

Once all details are updated and documents uploaded as required, click on 'Registration Details' tab, here you will see the 'Renew Registration' button'. 

If 'Renew Registration' button is not showing this would be due to the Player having already been renewed for the latest season.

7. Renew Registration

The renewal process takes you through the registration flow where you click 'Continue' to proceed through each required Step.

8. Change/Select Level

Here you are required to select the level that you are renewing the player for the new season, this gives you the opportunity to renew a player who was an Amateur last season but will be a Professional player at your Club this season (as an example).  If the player is to be registered to the same level as last season then simply select the required level and Click Continue.

9. View and Update Documents

When a player is being renewed, their existing documents remain to 'View' or 'Replace' as required (for example a new Passport as the previous one for the player had expired)

To view the document, click on the blue hyperlink under each 'Description' and to replace the document select 'Click here to update this file'

  • Documents can be uploaded by Clicking on 'Click here to upload file' this will open up folder for you to select necessary files to upload.
  • Documents can also be uploaded by clicking and dragging the file to the necessary document

Maximum file size is 25 megabytes JPG, JPEG, PDF, and PNG are recommended file types.


Documents successfully uploaded will display a tick next to their file name



Required Documents are compulsory and must be uploaded




Registration will not proceed if all required documents are not uploaded




10. Licence

The Licence may be selected automatically, with optional add-on items also available for selection

If license fees are not required for your registration, you can select 'Continue' to proceed to the Summary screen (step 12 of this user guide)


11. Payment Options

Upon choosing the licence you then have the option to 'Pay Now' or 'Pay Later' 

  • Pay Now: By choosing this option it will then take you to the payment portal where you have a list of options to pay for the registration
  • Pay Later: By choosing this option it will then submit the registration, however an invoice will be created for you to pay later

The Registration of the Player cannot be approved and made active until Payment is made

12. Summary

The Summary screen allows you to check that all details entered are correct before submitting the player registration, please ensure you check all the information

If you need to change any information click on the edit link


Make sure you click the edit link relating to the area you want to change, for example the Contact Details




13. Submit Registration

When all information has been checked, click on Submit to go to Payment portal  (if Pay Now was selected previously) or Submit to Member Association where registration will then be complete (Pending Payment before approval) 


14. Registration Submitted




Once the registration is complete the Member will be marked as pending and awaiting approval (and pending payment if Pay Now was not selected) 


 ID is blank until the registration has been paid and approved and made active

Once completed you are provided with three options 

  • Register another Player
  • View all currently submitted registrations
  • Go to your Dashboard


By clicking on 'Register another Player' - it will take you back to Step 3 (in user guide) where you can register another player

By clicking on "View all Currently Submitted Registrations" it will take you to a list of all Pending Registrations for your Club

By clicking on 'Go to your Dashboard' it will take you back to your Task list