This information will explain how, as a Club System Administrator, to accept or reject Role Requests submitted to your Club by other users.
1. Sign in
Sign in using your email address and password when you created an account (see How To Register for Access to FIFA Connect) for more information.
If you have forgotten your password then click the 'Forgot your Password?' link below the 'Sign In' button.
2. Select 'Review Roles Applications'
Once logged in, expand the menu on the left-hand side, select 'Users' > 'Review Roles Applications'
You need to be a Club System Administrator to have the option 'Review Roles Applications' and 'List of Users'
3. Select Approve or Reject Application
The Club System Administrator now has two options
- Approve the request for the Role
- Reject the request for the Role
4. Role Request Confirmation
When you approve or reject a role request, a confirmation message shall appear.
5. Email Notifications
An email notification is sent to the Requester, notifying them that their role request has been approved or rejected.
If approved, they will immediately have access to view and act on behalf of the Club based on the user roles that they have.