FIFA Connect Support and FCMS Support
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Knowledge base
General Guides
Club Role Based Logins
4
How to Create a User Account to Access Connect
How to Request Access to Club Role
How to Approve or Reject Role Request
How to remove an Administrator
Club Guides
29
Player: Add
Player: Renewal
Player: Level Change
Coach: Add
Coach: Renewal
View all 29
Club Guides - Loans
9
Loan: Request
Loan: Accept or Reject Loan Requests
Loan: Continuing with an Accepted Request
Loan: Cancel
Loan: Ending
View all 9
Club Guides - Teams
4
Team: Add
Team: View/Edit
Team: Add Players
Team: Delete
Self Registration Guides
7
How to Create a User Account to Access Connect
Link a previous registration to User Account
Self Registration (New Amateur Player)
Self Registration (New Referee)
Self Registration (Renewal)
View all 7
Terms of Use & Service
1
Connect Platform Terms of Use & Service
Club Wallet
4
How To Top Up Club Wallet
Club Wallet - Overview
How To Make Payment With Club Wallet - New Registration
How To Make Payment With Club Wallet - Using Invoice Number
Support for Member Associations
FIFA Connect Admin Roles
10
Administrator Role Management
User Management
User Management Reporting
Removing an Administrator
How to Create a User Account to Access Connect
View all 10
FIFA Connect Guides for MAs
40
General Information
Status - Overview
Status Change - Manual
International Transfer of Players - Overview
International Transfer: Transfer Out
View all 40
Set up of Member Association
4
Submitting queries during Set Up
Data Import Requirements (Migration)
Translations
Club Logos
Freshdesk Guides
5
Creating a ticket for the FCP Support Team
Escalating a ticket to the FCP Support Team
Change Request procedure
Priority selection guide
Solution Formatting
Release Information
163
FIFA Connect Platform - release 14-10-2024
FIFA Connect Platform - release 30-09-2024
FIFA Connect Platform - release 09-09-2024
FIFA Connect Platform - release 26-08-2024
FIFA Connect Platform - release 29-07-2024
View all 163
Competitions
General Guides
2
FCMS Overview
View Audit Log of Match Details
Admin Roles
11
FCMS User Roles Matrix
How to Register for Access to Competition Management
How to Request an Admin Role
How to Approve or Reject Role Request
Switching between FIFA Connect and Competition Management (FCMS)
View all 11
Competition Manager
27
Creating a Team List
Pre-Game Process
How to Set Up Before Creating a Competition
Create Round Robin Competition
Create Knock Out Competition
View all 27
Referee manager/Referee roles
6
How to Allocate Referee to a Match
Referee Assessor Role Overview
Submit match expenses as a referee
Approve referee expense report as a referee manager
Match Official Appointments
View all 6
Match Officials
0
FCMS Release Information
18
FCMS - release 27-05-2022
FCMS - release 26-05-2022
FCMS - release 25-05-2022
FCMS - release 18-05-2022
FCMS - release 26-04-2022
View all 18
Football Widgets
3
Football Widgets - Overview
Football Widgets - Catalogue
Football Widgets - Requirements