We are changing the login process for FIFA Connect and FCMS from 2026 onwards. This update will enhance platform security, reduce password fatigue from frequent password changes, minimise the risk of credential reuse, and provide a more secure access method through Multi-Factor Authentication (MFA).


This guide walks users through signing in for the first time using Microsoft Azure Single Sign-On (SSO), also known as Microsoft Entra ID.


Users will require the following:

• An email address associated with their FIFA Connect and/or FCMS access

• Access to a secondary authentication method, such as:

  • Mobile phone for SMS or voice calls
  • Microsoft Authenticator App (recommended)
  • A modern web browser, Microsoft Edge is recommended but not mandatory



Step by Step - First Time Login


Note: The sign-in process may differ depending on the type of email account used (e.g. personal email such as Gmail, a personal Microsoft account such as Outlook or Hotmail, or a corporate account). For more details, please contact the Support Team.


1. Next Go to the relevant FIFA Connect sign-in page associated with your organisation.



2. Enter the email address associated with your FIFA Connect and/or FCMS access



 

3. A one-time code will be sent to your registered email address. Enter this code on the sign-in screen to verify your identity. 




4.  Set up Multi-Factor Authentication (MFA): 

  • MFA setup is required during the first login. Users may see a prompt such as “More information required” or be directed to configure security methods.
  • Users can select their preferred authentication method.

      

Recommended option:

  • Microsoft Authenticator App
  • Download the Microsoft Authenticator App from the App Store or Google Play

  • Follow the prompts to add your account by scanning the QR code or entering the setup code  
  • Approve the test notification or enter the verification code


Alternative options but not recommended compared to the above option

  • Phone number for SMS or voice call verification
  • Email verification using a one-time time passcode


Once completed, click “Next” or “Done”. 


You will then be prompted to enter a 2-digit code in your app. 




5. Review Permissions / Consent (if applicable):
Users may see a screen requesting permission for the application to access basic account information. Review the permissions and click “Accept” or “Yes”. This usually only appears during the first login.



6. Modify Authentication Preferences:
If users wish to change their preferred authentication method in future, they can do so by going to the following link : https://myapps.microsoft.com/?tenant=fifa.org


Then select:
“My Account” → “Security Info”



After First Time Login


After the initial login and Multi-Factor Authentication (MFA) setup have been completed, users will simply be prompted to verify their identity using their preferred authentication method during future logins.

Depending on the selected authentication preference, users may be required to:


• Approve a notification through the Microsoft Authenticator App


• Enter a verification code received via SMS or email, or answer a phone call verification request


Once the authentication has been successfully verified, access to FIFA Connect and/or FCMS will be granted.





YouTube Video for this process can also be found here