This information is to guide Member Associations to replace a photo of an existing person.
This feature is only available for the Photo/Picture Document and only available to MA Access Users
1. Navigate to Person Level
2. Navigate to the Person's Documents screen
3. For the Photo/Picture document, click 'Replace'
4. Add a new Photo
Maximum file size is 25 megabytes:
JPG, JPEG, and PNG are recommended file types
5. Document uploaded
Documents successfully uploaded will display a tick on the document icon
6. Click 'Crop'
Crop the image. Then click 'Save and Close'.
The screen will appear as follows, then automatically return to the Document Screen
7. Summary Panel Image and ID Card Image - Updated
The task is now complete. The new Photo document status is automatically set to 'APPROVED' and the Summary Panel Image will be updated.
For information on how to re-print an ID Card please refer to the Requesting a Card Re-Print guide.