FIFA Connect Support and FCMS Support

This information is for clubs to explain how to Renew a Team Official for the new season when logged in at Club level. Renewals assists the Club in re-registering Members of their Club for the new season. 

This also gives the Club the opportunity to update the Team Officials details as required before submitting the registration for approval. 

Renewals can also be performed in Bulk by the Club, please see the user guide on 'Bulk Renewals' for more information on this process.

 

1. Select People

 

2. Select 'Search'

 

3. Search for a Team Official to Renew

Type in the Team Official Name that you wish to renew by entering one of either in the "Search Box"

• First and/or Family name of Team Official
  
• ID of the Team Official 
  

 

Only Active and Passive Team Officials can be renewed

 

4. Select Person to Renew

To initiate renewal, click on 'View' for the Team Official you wish to renew for the new season to your Club.

 

  

5. Review Team Official Registration

The next screen gives the Club the ability to review the Team Officials Personal Information, Contact Details, and Other Details, these can be edited/replaced as required during this process by clicking on 'edit'.

 

 

Edit the details as required and then click on 'Save'

6. Registration Details

Once all details are updated and documents uploaded as required, click on 'Registration Details' tab, here you will see the 'Renew Registration' button'. 

 

 

 If 'Renew Registration' button is not showing this would be due to the Team Official having already been renewed for the latest season.

 

 

 

7. Renew Registration

The renewal process takes you through the registration flow where you click 'Continue' to proceed through each required Step.

8. Registration Step

The first Registration Step is automatically selected. The nature of registration will default to Renewal.

 

 

9. View and Update Documents

When a Team Official is being renewed, their existing documents remain to 'View' or 'Replace' as required (for example a new Passport as the previous one has expired)

To view the document, click on the blue hyperlink under each 'Description' and to replace the document select 'Click here to update this file'

 

• Documents can be uploaded by Clicking on 'Click here to upload file' this will open up folder for you to select necessary files to upload.
  
• Documents can also be uploaded by clicking and dragging the file to the necessary document
  

 

Maximum file size is 25 megabytes JPG, JPEG, PDF, and PNG are recommended file types

 

 

 

 

Documents successfully uploaded will display a tick next to their file name

 

 

 

Required Documents are compulsory and must be uploaded

 

 

 

Registration will not proceed if all required documents are not uploaded

 

 

 

10. Licence

Select any applicable, otherwise click Continue.